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Relec Electronic Booking Policy 1. Inquiries and Quotation Requests Online Inquiries: Clients are encouraged to request quotes directly through our website, relec.sg, by filling out the RFQ (Request for Quotation) form or contacting us through the listed phone numbers, WhatsApp, or email. Response Time: We aim to respond to all inquiries within 24 hours during business days. For urgent needs, please use the contact number associated with the appropriate office for faster assistance. 2. Order Placement and Confirmation Order Process: Upon receiving a quote, clients may confirm their order via email, WhatsApp, or directly on our website. Each order requires a written confirmation from both the client and our team for record-keeping. Minimum Order Requirements: Some electronic components may have minimum order quantities or values, especially for bulk or specialty items. We will notify you of any such requirements when you request a quote. Order Confirmation: Once an order is confirmed, we will provide a written confirmation with expected delivery timelines and shipping details. 3. Payment Terms Payment Methods: We accept bank transfers, credit cards, and other secure payment methods. For further details, please contact our team at your chosen office. Advance Payment: For custom or large orders, an advance payment may be required. Full payment terms will be outlined in the quote provided. 4. Shipping and Delivery Delivery Options: Relec Electronic offers worldwide shipping. Delivery timelines depend on the client’s location and product availability. Shipping Costs: Costs are calculated based on the order’s weight, volume, and destination. Our team will confirm these details upon order confirmation. Customs and Import Fees: The client is responsible for any customs or import fees incurred during shipment. 5. Order Modifications and Cancellations Modifications: Clients may request modifications to orders before dispatch. Modifications will be reviewed on a case-by-case basis and may affect pricing and delivery timelines. Cancellations: Cancellations are accepted within 24 hours of order confirmation without penalty. Orders canceled beyond this period may incur a restocking fee, especially for specialty items or large orders. 6. Returns and Warranty Return Policy: Returns are accepted for defective or incorrect items within 30 days of receipt. All returned items must be in their original packaging. Warranty: Most components include a standard manufacturer

Контакты

• 112 Robinson Road, Robinson 112, Singapore 068902

  +16017901067

  paulwang@relec.sg